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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbielou Kuamoo

Debbielou Kuamoo

May 5, 2026

5  out of  5
rating by Debbielou Kuamoo
"Excellent service Napua was very helpful and I felt very comfortable talking with her. The price is something I can afford since im retired. I will highly recommend your service to family and friends. Again Mahalo to Napua for her excellent and friendly service. ALOHA"
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Dominic L

May 4, 2026

5  out of  5
rating by Dominic L
"Awesome service and a great price! They were very patient and professional in answering all of my questions. I called multiple times with questions and each time they took the time to answer them completely in words I could understand. I would highly recommend them to my friends and family."
We responded:
"Mahalo for your kind words and for recommending us! It really means a lot to our whole team at Matthew Kendig State Farm Kailua. Don’t hesitate to reach out anytime!"
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David O

May 4, 2026

5  out of  5
rating by David O
"Mathew Kendig and his staff are wonderful to work with. They are all so friendly and helpful, responsive, knowledgeable, and genuinely invested in their client’s interests. They are honest and take the time to explain complex.policy details, ensuring you are well aware and knowledgeable with your coverage. I highly recommend Mathew Kendig - State Farm Insurance."
We responded:
"Mahalo for your kind words and thoughtful review! It really means a lot to our whole team here at Matthew Kendig State Farm Kailua. We’re always happy to help with your insurance questions or needs. "
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Margie Stercho

April 30, 2026

5  out of  5
rating by Margie Stercho
"Napua at State Farm made my insurance transitions easy peasy. (She saved me a lot of money as well). Thanks Napua!"
We responded:
"Mahalo for the great feedback! We’re glad Napua could help with your insurance needs and save you money. From the whole team at Matthew Kendig State Farm Kailua, we appreciate your business and look forward to serving you again."
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Margie Stercho

April 30, 2026

5  out of  5
rating by Margie Stercho
"Napua at State Farm made my car insurance switch so easy for me. She also did a deep dive to get me a better home owners insurance. I’m so grateful she responded to my call."
We responded:
"Mahalo for choosing us as your State Farm agent. We're happy to hear that Napua was able to assist with your auto and home insurance needs. We truly appreciate your business!"
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Steven Mejia

April 20, 2026

5  out of  5
rating by Steven Mejia
"Just got a 2019 tesla and with my driving record being as bad as it was no other insurance company would take me. But Krystal at state farm came through clutch and got me a quote withing minutes. Thank you for making it happen for the little guys."
We responded:
"Mahalo, Steven! We hope you’re enjoying your new Tesla! We’re dedicated to helping every driver find the right coverage, regardless of their history. We truly appreciate your trust and business. — Matthew Kendig State Farm, Kailua, Hawaii"
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Carol Hugho

April 16, 2026

5  out of  5
rating by Carol Hugho
"Christine and Crystal make it easy!! Thanks so much for getting me signed up and on the road again. You have a great team that works together well."
We responded:
"Mahalo! We’re proud to have a great team that works well together to support great customers like you. Thank you for your business and trust. We truly appreciate it!"
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Charlie Thurston

April 13, 2026

5  out of  5
rating by Charlie Thurston
"Got to meet Matthew Kendig today at State Farm in Kailua! After working with Randy all these years, it was great to talk story with our new SF rep! He is professional, knowledgeable and extremely helpful!! His acumen and discussion was informative and showed me how much he cared. While he may be new to Hawaii, his Aloha spirit was authentic!! If you need an insurance expert, go check him out, along with Crystal and Napua!! Mahalo nui!! Kathy 🌺"
We responded:
"Mahalo for your support! It was a pleasure meeting you and continuing the great relationship you’ve had with Randy over the years. Krystle, Napua, and I truly appreciate your trust and support. Please don’t hesitate to reach out if you ever need anything, we're here to help!"
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Kahekili Kahahawai

April 12, 2026

5  out of  5
rating by Kahekili Kahahawai
"Matthew was amazing with offering better terms for cheaper coverages over my two vehicles. Discussed all options that were very budget friendly. Was patient and answered all my questions. I ended up signing with State Farm! 👍🏾 thanks Matthew."
We responded:
"Mahalo! I’m grateful for your trust and happy we could find affordable coverage that fits your needs. If you ever need anything or have questions, we're here to help!"
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Wyatt Zelko

April 7, 2026

5  out of  5
rating by Wyatt Zelko
"I had an excellent experience with my insurance process. everything was so simple and quick. The entire workflow was straightforward, and I was able to get everything sorted in no time. Highly recommend!"
We responded:
"Mahalo! We truly appreciate you choosing us for your insurance needs. Your recommendation means a lot to our team! We’re always here to help with any future insurance questions or needs."
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Walter Chang

March 30, 2026

5  out of  5
rating by Walter Chang
"Good customer service and friendly staff!"
We responded:
"Mahalo for your kind words about our friendly staff and customer service. We’re committed to providing the best experience and look forward to your next visit!"
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Kekau Jamile-segawa

February 21, 2026

5  out of  5
rating by Kekau Jamile-segawa
"I have been with State Farms since 2019. Service has been absolutely amazing and I like being part of the ohana!"
We responded:
"Mahalo! We truly appreciate your continued support and are grateful to have you as part of our ohana."
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frank uehara

February 15, 2026

5  out of  5
rating by frank uehara
"Krystle is fantastic and is an excellent example of customer service! She listened to my concerns and helped me with my requests. I couldn’t ask for better service. So glad I ask for a quote years ago!"
We responded:
"Mahalo! We truly appreciate your support and look forward to continuing to serve you. "
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Bert

February 11, 2026

5  out of  5
rating by Bert
"Napua is friendly, courteous, knowledgeable, professional communicator skilled. She has a passion for understanding and caring towards her customers. Follows through with her accountability and response back to her clients.Mahalo for your supportive work!"
We responded:
"Mahalo for your kind words. We appreciate your support and look forward to helping you again."
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Ikaika Reppuhn

February 3, 2026

5  out of  5
rating by Ikaika Reppuhn
"Amazing service, & highly recommend any business to contact them!!"
We responded:
"Mahalo! Your support means a lot to us."
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Melissa

January 24, 2026

5  out of  5
rating by Melissa
"I’ve had a great experience with this office. Krystle is very knowledgeable, patient, and genuinely cares. So happy I switched to State Farm!"
We responded:
"Mahalo for your kind words. We appreciate your support!"
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Jo Cardenas

January 23, 2026

5  out of  5
rating by Jo Cardenas
"10/10!"
We responded:
"Mahalo for the perfect score! We’re happy to offer prices that fit your needs. "
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Braden

January 23, 2026

5  out of  5
rating by Braden
"This is the best agency, highly recommend! Krystle has been so helpful and prompt. She is very knowledgeable and goes above and beyond to really take the time to make sure I understand my policies and address any concerns I have. Wonderful experience and service!"
We responded:
"Mahalo for your kind words and recommendation! We look forward to continuing to serve you."
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JoAnn Ortega

January 23, 2026

5  out of  5
rating by JoAnn Ortega
"Great agent, I love working with them. They are very helpful and knowledgeable. Would definitely recommend."
We responded:
"Mahalo for your kind words! We appreciate your recommendation. Your support means a lot to us."
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Lyndsie DeBonis

December 13, 2025

5  out of  5
rating by Lyndsie DeBonis
"Matt is an amazing agent!"
We responded:
"Mahalo! I truly appreciate your support."
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Cecilia

December 10, 2025

5  out of  5
rating by Cecilia
"Matthew is a great person and a great Agent!!"
We responded:
"Mahalo! I truly appreciate your kind words and support."